![]() ![]() A simple factory reset might even solve them. Many connection problems, including not being found by your smartphone or being found but not connecting, are not usually hardware problems. Read on to find out: Reset Bose Headphones If you were forced to connect manually but still can’t pair properly, there are some more in-depth fixes to try. How to Fix Bose Bluetooth Headset Pairing Problems Once your Bose headset shows up on the list, click it to pair.Using your phone or other Bluetooth-capable device, turn on your Bluetooth settings and scan for nearby devices.Hold it there until you hear “Ready to pair.” On your headphones, slide the power button all the way up to the Bluetooth symbol.This works just like any other Bluetooth device. If you still can’t connect to the Bose Connect App and want a quick solution now, you can choose to connect manually. Simply go to your app store and check for any app update. Luckily, updating the app is quite straightforward. An outdated app may also be incompatible with your headphones, which prevents the two from communicating properly. Sometimes, if the app is not up to date, your Bose headphones won’t pair due to unfixed bugs in the firmware. ![]() If you feel like you’ve been scammed into buying a pair of fakes, give Bose’s counterfeit products page a look over and contact them immediately. So, if the Bose Connect app can’t detect your headphones, there’s a high chance that what you have is counterfeit. There is no way for any manufacturer to reverse-engineer the firmware to allow counterfeit headphones to connect with the Bose app, no matter how good they are. However, the Bose Connect app is only designed to connect with official Bose headphones. They can also even have searchable serial numbers copied from legitimate Bose headphones. Luckily, If you’re one of many who bought these alleged fake headphones, or if you think your headphones are fake, there is one easy way to quell any doubts about the authenticity of your headphones - connect them to the Bose Connect App.Ĭurrently, scammers are capable of copying the look and feel of legitimate Bose headphones. There are reports of fake Bose QuietComfort 35 headphones being sold on Wish. First, go to Settings -> Storage -> Other Apps.If you are looking to clear your app data, you can press ‘Delete App’ then reinstall, instead. Offloading the App will only help you clear your cache. In the case of Bose Connect App, clearing it gives you a chance to establish new connections. If you neglect to clear the cache data, an app will get “bloated” and bogged down over time. Make sure ‘Location’ isn’t set to ‘Denied’Ĭached data, used to remember settings, also take up active memory on your device.This is a result of a 2018 update that requires location access when an app needs to scan for other devices via Bluetooth. While it might seem unnecessary for the Bose Connect App to know your location, it is crucial to have this option enabled for your headset to work fully.įor one, there are some really cool features – including headphones tracking – that require it.Īlso, to connect to Bluetooth devices, Android platform apps must gain location permission first. In fact, one of the most common issues when it comes to pairing Bose headphones is when the Bose Connect App just won’t detect them.įortunately, there are some pretty basic steps you can follow to solve this sort of issue: Enable location permissions While the Bose Connect App offers a load of features, it’s not entirely foolproof. What to Do if the Bose Connect App Can’t Detect the Headphones You can visit our separate guide for more info on how to properly connect your Bose headphones to any device. If this is your preferred method, be sure to visit our ‘Connecting manually’ section below. Some people prefer to use the standard Bluetooth connection process due to past privacy concerns of the Bose Connect app. ![]()
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